Frequently Asked Questions (FAQ)
What is STRXCH?
STRXCH is a fast-paced betting exchange where users bet against each other instead of a bookmaker. Our 90-minute virtual matches simulate in just 5 minutes for instant thrill. In addition to virtual football, we also cover a wide range of real-world football events across top international and domestic leagues. Whether virtual or real, STRXCH delivers non-stop betting action around the clock.
How does betting on STRXCH work?
You select your market (like Match Winner, BTTS, Over/Under Goals), place a back or lay bet, and the outcome is resolved either through our fast virtual match simulator or real-time results from live football events. STRXCH supports both virtual matches and a broad range of real football leagues for complete flexibility and nonstop action.
How is a betting exchange different from a traditional bookmaker?
In a traditional bookmaker setup, you place bets against the bookmaker — they set the odds and take the risk. But in a betting exchange, you're betting directly against other users. We simply connect you with others who want the opposite side of your bet and charge a small commission on net winnings. This often leads to better odds and more flexibility.
What does back and lay mean?
Backing a bet means you're betting that something will happen. For example, backing MAN CITY to win.
Laying a bet means you're betting that something won't happen. For example, laying MAN CITY means you're betting they will lose or draw — just not win.
Example: If you back MAN CITY with $10 at odds of 3.0, and they win, you get $30 ($20 profit). If you lay MAN CITY for $10 at odds of 3.0 and they lose or draw, you keep the $10 stake from the backer. But if they win, you pay them $20 (your liability).
What is liability in a betting exchange?
Liability is the amount of money you risk losing when you lay a bet — that is, when you bet against an outcome happening.
For example, if you lay a bet on Man City to win at odds of 4.0 with a stake of $10, your liability is the potential amount you must pay if Man City wins.
If Man City wins, you pay the backer's profit: $10 × (4.0 - 1) = $30. If Man City loses or draws, you keep the backer's $10 stake.
So in this case, your liability is $30 — the maximum you could lose on this lay bet.
Are match outcomes random and fair?
Absolutely. We use an updated, independently verified randomness engine built on cryptographic algorithms and enhanced with AI-driven integrity checks. This ensures every result is mathematically unpredictable, tamper-proof, and completely free from manual interference.
Where do I deposit or withdraw?
All deposits and withdrawals on STRXCH are handled securely via Tether (USDT) on the
TRON (TRC20) network.
After logging in, click the MY ACCOUNT dropdown at the top right of the page.
From there, select Live Chat to contact an admin for deposit instructions and to receive the official USDT (TRC20) wallet address.
To withdraw, select Withdraw from the same dropdown — it will open the withdrawal page with a simple USDT (TRC20) withdrawal form.
⚠️ Important: This address supports TRON network (TRC20) transactions only.
Do not send USDT via ERC20, BEP20, or any other network — funds sent through unsupported networks may be lost permanently.
Always verify wallet details directly with the STRXCH admin through Live Chat before making any transaction.
Is matched betting allowed?
Yes. Matched betting is part of exchange culture. You can back and lay outcomes strategically — no restrictions here, as long as it's fair play. Just remember, you can’t match your own bet — if you do, the bets will cancel each other out and be voided. All unmatched bets are refunded once the event starts. If you're into Matched betting, try our Matched Calculator — it's perfect for managing your bets and liability.
Can I have more than one account?
You can create multiple accounts, but inactive or dormant ones (no login or deposit for 30+ days) will be automatically eliminated. Only active accounts are kept alive.
Do you support affiliate or referral programs?
Yes! Earn 20% of our 5% exchange commission on winnings only from every user you refer — for life. Use your affiliate link in the MY ACCOUNT > Referral section.
Example: If someone you refer wins $10 on a bet, our 5% commission would be $0.50. You earn 20% of that — which is $0.10 — every time they win, forever. It’s a passive way to earn as your network grows.
No. STRXCH operates exclusively with Tether (USDT), a stablecoin pegged to the U.S. Dollar ($). No additional coins or tokens are required — all transactions are simple, secure, and transparent.
Can I cancel a bet before an event starts?
No, bets cannot be cancelled once placed. However, any unmatched bets will be automatically refunded when the event starts.
Can I set custom odds for my bets?
No, not yet — but this feature is coming soon. You’ll be able to request your own odds and wait for someone to match them.
What does 'unmatched bet' mean?
An unmatched bet is a bet that hasn’t been accepted by another user yet — meaning no one has taken the other side. It stays open in the market until someone matches it.
You can view all your unmatched bets by going to MY ACCOUNT >> Unmatched Bets from the dropdown. From there, you can see all unmatched bets by all users and manually match them if there’s an available counter-bet.
Can I see my betting history?
Yes, you can track all your past bets and performance by visiting the My Bets tab or menu in your account once LOGGED IN.
Do you offer live betting?
No, we currently do not support live or in-play betting. We're focused on building a fast and fair pre-match exchange. Live betting may be added in future versions once we ensure real-time reliability.
What payment methods do you accept?
We currently accept Tether (USDT) only. To make a deposit, contact the admin via Live Chat to receive the official STRXCH USDT wallet address. Do not send USDT to any other address. STRXCH will not be responsible for payments made outside official channels.
How long do withdrawals take?
Withdrawals are usually processed within 12 hours on weekdays. Requests made on weekends or public holidays may take longer.
Is there a minimum deposit or withdrawal amount?
Yes, the minimum amount for both deposits and withdrawals is $5 (USDT). There are no additional fees charged by STRXCH.
When is the 5% commission charged?
We charge a 5% commission only on net winnings. There is no commission on losing bets or unmatched bets.
Do you charge for placing unmatched bets?
No, there are no charges for placing unmatched bets. If they remain unmatched when the event starts, your stake is automatically refunded.
How does the referral program work?
When you refer someone using your unique referral link, you earn 20% of our 5% commission from their winnings — for life. Click here to view your referral dashboard and full terms.
Can I refer friends from any country?
Yes, you can refer friends globally. STRXCH supports international users, and all transactions are processed in Tether (USDT). To withdraw winnings, referred users must have a valid USDT (TRC20) wallet.
Where can I find my referral link?
Log in and go to MY ACCOUNT and click on Dashboard > Referral to access your unique link and track your referral earnings.
How do I reset my password?
A reset code is issued to you when you register — keep it safe. If you lose it, you’ll need to contact our support team. We’ll verify your identity and issue a new reset code.
How can I contact support?
We're here 24/7. Use the "Contact Us" form or email contact@strxch.com.