Table of Contents
1. Introduction
These Terms and Conditions ("Terms") govern your use of the services provided by STRXCH through the website www.strxch.com ("Website"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Website.
Purpose of the Terms and Conditions
These Terms outline the rules and regulations for using the services provided by STRXCH.
Acceptance of the Terms
By using the Website, you accept and agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use the Website.
2. Eligibility
You must be at least 18 years old and legally eligible to participate in betting activities as per the laws of your jurisdiction to use this Website.
3. Account Registration
Account creation process
To use certain features of the Website, you must register an account. Registration may require providing personal information.
Information required for registration
You agree to provide accurate and complete information during the registration process.
Responsibilities for maintaining account security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. User Conduct
Prohibited activities
You agree not to engage in any prohibited activities such as fraud, abuse, or illegal activities on the Website.
Fair use policy
You agree to use the Website in accordance with all applicable laws and regulations and in a fair manner.
5. Betting Rules
Placing bets
You may place bets on the Website in accordance with the rules and regulations provided. STRXCH is a betting exchange, meaning you bet against other users — not the house.
Types of bets available
Various types of bets may be available, including but not limited to:
- Back and Lay bets
- Single bets
Bet cancellation and voiding
STRXCH reserves the right to cancel or void bets in accordance with the applicable rules. Bets may also be voided if they are unmatched or if evidence of manipulation is found.
Settlement of bets
Bets are settled based on the full-time (FT) result only — excluding extra time or penalties. Virtual matches are resolved by a verified Random Number Generator (RNG). For real football events, results are taken from trusted third-party sports feeds.
6. Deposits and Withdrawals
Accepted Payment Method
All deposits are processed exclusively via Tether (USDT) on the TRON (TRC20) network. To make a deposit, please contact the admin through the Live Chat in your STRXCH account to receive the official USDT (TRC20) wallet address.
- Currency: Tether (USDT)
- Network: TRC20 (TRON Network)
- Deposit Channel: Direct USDT (TRC20) transfer only
- Instructions: Request the official wallet address from an admin before sending funds
⚠️ Important: This address supports TRON network (TRC20) transactions only.
Do not send USDT via ERC20, BEP20, or any other network — funds sent through unsupported networks
may be permanently lost.
Always confirm the wallet address directly with STRXCH’s verified admin through Live Chat before sending.
⚠️ CAUTION: STRXCH will not be responsible for any mistakes made by users or for failure to verify the correct network before sending funds.
Minimum and Maximum Deposit/Withdrawal Amounts
The minimum deposit and withdrawal amount is $5 (USDT). There is no maximum deposit or payout limit — as long as your bet is fully matched, you are eligible to win the full amount.
Processing Times and Fees
Deposits are typically processed within a few minutes after blockchain confirmation. Withdrawals are usually processed within 1 hour. A 5% exchange commission applies only to winning bets. There are no additional deposit or withdrawal fees.
7. Privacy Policy
Data collection and usage
Our Privacy Policy explains how we collect, use, and disclose your personal information.
User rights regarding their data
You have rights regarding your personal data as outlined in our Privacy Policy.
Security measures to protect user data
We implement various security measures to protect your personal information. However, please note that while we strive to safeguard your data, we cannot guarantee complete security.
8. Intellectual Property
Ownership of website content
All content and materials on the Website are owned by STRXCH CREATIVE STUDIOS AND LABS, the creator/developer of STRXCH, except for the fonts provided by Google Fonts.
Restrictions on using the website’s content
You may not use, reproduce, or distribute any content from the Website without permission.
9. Disclaimers and Limitation of Liability
No warranty on the accuracy of information
We do not warrant the accuracy, completeness, or reliability of any information on the Website.
Limitation of the website’s liability for losses
To the extent permitted by law, STRXCH shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the Website.
10. Dispute Resolution
Process for handling disputes and complaints
For any disputes or complaints regarding your use of the Website, please follow the process outlined below:
- Contact our customer support team: You can reach out to our dedicated customer support team via email: contact@strxch.com to discuss and resolve any issues informally.
- Alternative dispute resolution (ADR): If a resolution cannot be reached through direct communication with our support team, you may pursue alternative dispute resolution methods, such as mediation or arbitration, as provided by applicable laws in Nigeria.
- Litigation: If necessary and permitted by law, you may pursue legal action through the appropriate court or jurisdiction.
We are committed to addressing and resolving disputes and complaints in a fair and timely manner to ensure the best possible user experience.
11. Changes to the Terms
Right to modify the terms
STRXCH reserves the right to modify these Terms at any time without prior notice.
How changes will be communicated to users
Changes to these Terms will be posted on the Website. Your continued use of the Website following the posting of changes constitutes acceptance of such changes.
12. Contact Information
For any questions or concerns about these Terms or the Website, please contact our customer support team at contact@strxch.com.
13. Exchange Commission
The exchange charges a 5% commission on every winning bet placed on the exchange. This commission is deducted from the winnings before the payout is made to the user.
14. Affiliates Program
As part of our affiliates program, we offer 20% of the 5% exchange commission to the referral for each person they referred. This commission is a reward for helping us grow our community and will be paid out according to our affiliate terms.